LegalZoom reviews

4.0

72% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

69% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
1.0
Oct 13, 2024

Not a good company

Recommend
CEO approval
Business Outlook

Pros

Decent benefits. You can possibly learn new skills but that’s only if managers and team members like you. If you live in CA you can work remote they say remote first but prefer CA based.

Cons

Unfortunately if you’re POC they will not like you unless you’re going to appreciate bare minimum wages and being overworked. They will conspire to get rid of you based on race and will always feel threatened by anyone that has the ability to advance because of their own hard work and ability to add value. The constant layoffs show this an it can be backed up by supporting documents. They have a broken system with no clear direction which is why the constant changes happen. It’s hardly any women of color in leadership they either get “laid off” or resign. The values they create they really don’t follow them.

1.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit for 3 years

Cons

Incompetent and irresponsible: Eng dept leadership piled the infrastructure foundation with no architecture, which can only last few years with zero to minor changes, they promoted themselves to top in the last 3 years, but leaving eng dept unsustainable dead end now. Principle engs set up a job auto "git reset --hard" cloudfront repo's dev branch overwriting ALL TEAMs' change! Comparing cloudfront repo's qa and prod branches, both history and contents are greatly diverted, testing in qa is meaningless!! YES!! This means they don't even know branching/merging works! and it's there for years! This dead envidence of an OPS DEV instead of "devops". Take "cdk-framework" repo and all its usage repos for example, they looks like code projects, but only actually are used as scripts and deployed in multiple production environments, no design, no doc, not upgradable for years ... This "eng leadership" is an ops stronghold, with no SDLC concept/mindset/skillset, focus on forcing developers to put up with rigid restrictions, tedious process, inconsistent environments, results are 1) no long term planning, NO practical roadmap 2) unfinished, half cooked projects/deployments all over everywhere ... 3) hire more of themselves producing more of it ... Plus bureaucratic and manipulative: Force ALL TEAMs to use a manually configured Vault which is in a mess, causing tons of breakdowns, security incidents(kept secrets internally). Force ALL TEAMs to use in house lib based on AWS CDK, called "cdk-framework" which is using Typescript as Shell script, making it unable to upgrade at all for years! Force ALL TEAMs TO use centralized container image repo, and repeatedly deleted container images in production "by accident". They close their tickets with one words "done", meaning they are keeping details to self. They DARE NOT give opinions in writing so that they won't be hold responsible, very few puts design in wiki and rarely anyone finish it, there are good things in wiki, but the writers all left ... Slack is a place to show off/a33 kissing, no practical discussion at all. ... Fixing existing crap will take more than re-creating from scratch, minimum 5 years, either way. "You have to do as told even it's wrong!!!" The eng dept is like CCCP/North Korea's strict the bureaucratic hierachy. Everyone's slack name is marked by title, there is no way to change because Kim's authority is based on the piled up crap, they are scared of being questioned, ends up that engs have to pretend use/do as told but actually NOT in the code at all. Inevitable toxic env, power struggle hole: Incompetent/unwilling to solve problem, they try anything everything to suppress negative words, calling "no blaming" culture but actually are taking sides, ganging up ... you have to be one of them and promoting the crap, at least fake it ... Ends up dishonest and immoral: Anyone not going along fake positive, will be marked as poor performance with no details/explanation/warning. irresponsible, even delete slack msgs to blame others, hide wiki pages .... Based on above, they want to raise the bars, which inevitably become a "Great Purge", good ones either left or silenced. There is nothing good to learn in this eng dept, young people should absolutely stay away.

1.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits were okay. The facility was clean

Cons

LegalZoom has absolute disregard for the safety and wellbeing of their employees. I have seen them strip people of their title to force them to quit instead of firing them. If you work for legalzoom for several years you can expect 1 single free lunch for all your hard work. They also had zero preparation for setting up accounts and payments to employees who had changed their name both because of marriage or gender identity.

Viewing 73 - 75 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.