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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      4.0

      71% would recommend to a friend

      (915 total reviews)

      Jeff Stibel

      79% approve of CEO

      68% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      LegalZoom has an employee rating of 4.0 out of 5 stars, based on 915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      915 reviews
      3.0
      Jun 15, 2023

      Great Customer Service

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customer service is great, straight answers, friendly people, very knowledgeable. The process to form a business is quite simple and super quick.

      Cons

      There are a lots of hidden fees that are not explained while you are completing your order. I don’t feel it’s appropriate to pull money out of accounts in the middle of the night with no warning.

      5.0
      Jun 12, 2023

      Hardworking, self-starter culture that's a great fit for positive people who pull their weight

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Almost everyone has a positive, can-do attitude which makes collaborating both rewarding and fun - Corporate services team (non sales & care) is actually a relatively small group of employees so you end up getting to know your coworkers well and operating in a close-knit environment - Great for self-starters looking to own a "chunk" of the business as there is plenty to build (and fix) - Executives (including C-level) are very passionate and involved in most strategic decisions so even junior employees have opportunities to gain visibility and learn from senior leadership - Many employees that I work with (including all of my team's leadership) have families which lends itself to a healthy respect for work-life balance - "Remote-first" working style also reinforces work-life balance and flexibility - Performance process for our team feels structured and fair; my perspective is that most employees are rewarded for their work adequately - As a woman and a mother, have found it a very supportive and warm place for women to work - Very little gossiping and cliqueness that I've observed

      Cons

      - There's no lack of work to go around, so this is not the type of place where you can "fly under the radar" if you are not pulling your weight - Because C level and execs are SO passionate and involved in most aspects of the business there are frequently last minute changes in strategy for big projects. Frequent shifts in priorities can have negative impacts on teams as almost-delivered work must be sidelined or redone - Haven't been here long enough to fully understand career progression, but get the sense that for most people promotions are a slow roll - Leadership does not seem to have very much patience for employees that are bringing the team down either because they aren't pulling their weight or because they are negative / not team-players; I've seen people join and transition out quickly (though not unexpectedly) as a result

      3.0
      Jun 7, 2023

      Awesome

      Data entry clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's Monday through Friday. Weekends off.

      Cons

      Zero cons everything is great

      Viewing 748 - 750 of 915 Reviews
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      Glassdoor has 963 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.