LegalZoom reviews

4.0

72% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

69% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
5.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Customer care managers are wonderful. They celebrate when you do something right and are great mentors when you need help. They care about you as a person. Company Culture is fun and interactive.

Cons

We need more staff to answer calls.

avatar
LegalZoom Response
10y
You’re right, we do care. And our recruiting team is actively looking for great talent like you to add support to your team. If you have any referrals, please let our Austin recruiting team know. In the meantime, we hope you keep enjoying your time here.
4.0
Jun 18, 2015

Good company, a little messy at the top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company culture Cool people (mostly) Pays well (unless you are in the call center)

Cons

Messy management up top, changes often Lack of stability in job functions, roles could change in a heartbeat Company lacks direction and clear message

avatar
LegalZoom Response
10y
Thank you for your feedback. Change is definitely constant here at LegalZoom, but so is stability. Please know your manager or your local HR team is here for you if you wish to discuss concerns you have regarding change.
4.0
Jun 15, 2015

customer Service Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

family oriented company friendly atmosphere up to date equipment and software

Cons

needs to hire more employees extremely high call volume due to hiring freeze

avatar
LegalZoom Response
11y
Thank you for your feedback. I’m glad to say that we’re not in a hiring freeze and are actually looking for talent companywide – this includes for our Customer Care department. Please feel free to reach out to any of us in HR with any questions.
Viewing 847 - 849 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.