LegalZoom reviews

4.0

73% would recommend to a friend

(912 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

912 reviews
5.0
Apr 13, 2026

Inspiring mission and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- transparent culture - inspiring mission - constant evolution and learning

Cons

- lots of change - all good things but can lead to change fatigue

avatar
LegalZoom Response
1mo
Thank you for your thoughtful feedback—and for being part of our team for over 5 years. We’re glad our culture, mission, and focus on learning stand out. We also appreciate your note on change. While growth brings evolution, we’re working to better support teams and reduce change fatigue. Your input helps us improve.
5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Very stable workplace compared to a lot of tech companies right now. You don’t see the rolling layoffs that have become common elsewhere, which creates a sense of stability. The culture is genuinely inclusive and supportive of people with families and employees from a wide range of backgrounds. There’s also very little of the stereotypical “toxic tech” culture. Work-life balance is excellent, and people generally respect boundaries. The company also takes a performance-based culture seriously, and in my experience applies it pretty fairly. Expectations are generally clear, and strong work tends to be recognized. The people are kind, thoughtful, and very competent, which makes day-to-day collaboration enjoyable. The C-suite has handled challenges to the business thoughtfully and have done a solid job steering the company through uncertainty.

Cons

Because the company operates in a highly regulated legal space, tech procurement and new tools can involve quite a few approval steps. It can sometimes feel like you have to jump through hoops to get new systems in place. There can also be a bit of rigidity around “the way we’ve always done things,” which means operational or systems changes can move more slowly than at some other tech companies.

avatar
LegalZoom Response
2mo
Thank you for taking the time to share such a thoughtful and balanced review. We’re glad to hear that you’ve experienced our culture as inclusive, supportive, and respectful of work-life balance—those are priorities we care deeply about. It’s also encouraging to know that our focus on performance, clear expectations, and recognition is reflected in your experience, and we appreciate your kind words about our team and leadership as we navigate a complex and evolving space. At the same time, your feedback on procurement processes and operational flexibility is very valuable. Thank you again for your insights—they play an important role in helping us continue to improve and create a workplace where people can thrive.
5.0
Mar 12, 2026

Love this company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything about the company and its culture

Cons

I have no negatives to report

avatar
LegalZoom Response
2mo
Thank you for your kind words and for being part of LegalZoom! We’re thrilled to hear that you’ve had such a positive experience with our culture over the years. Your feedback means a lot to us, and we’re grateful for your continued contributions.
Viewing 7 - 9 of 912 Reviews

Glassdoor has 959 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.