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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      4.0

      73% would recommend to a friend

      (914 total reviews)

      Jeff Stibel

      79% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      914 reviews
      1.0
      Aug 20, 2025

      Avoid at All Costs: Toxic Culture, Unrewarded Performance, and Extreme Turnover

      Accounting / reporting / finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to work on challenging tasks. Exposure to fast-paced corporate finance and accounting operations.

      Cons

      Performance is often not recognized or rewarded unless you threaten to leave. Leadership frequently tolerates high turnover, resulting in reliance on expensive contractors to fill gaps. Lack of clear strategy or consistent leadership; management resists feedback about unrealistic deadlines, even when resources are insufficient. Workload can exceed 80 hours per week to compensate for understaffing and turnover. Culture is extremely negative and feels exploitative, prioritizing output over employee well-being while presenting an image of being “smart” and efficient.

      avatar
      LegalZoom Response
      9mo
      Thank you for sharing your experience. Your feedback is concerning and we take these issues seriously. We maintain a continued focus a providing a positive employee experience, and encourage you to reach out to us directly so we can better understand and address your concerns.
      5.0
      Aug 15, 2025

      Onboarding

      Retention
      Recommend
      CEO approval
      Business Outlook

      Pros

      The onboarding process at LegalZoom was amazing. So far it's been mostly online and just felt completely seamless.

      Cons

      No cons. It's been great.

      avatar
      LegalZoom Response
      10mo
      Welcome to the team! It's great to hear that you've been enjoying your onboarding experience. We're all excited to have you here and can't wait to see the incredible things you'll accomplish. Best of luck with the rest of your training!
      1.0
      Aug 10, 2025

      Dysfunctional workplace culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      No notable pros, significant cons outweigh any positives.

      Cons

      Workplace culture appears to be affected by issues such as unprofessional conduct, excessive flattery, internal politics, favouritism, distrust, instances of dishonesty, lack of appreciation or recognition. In some instances, certain individuals have displayed insincere or manipulative behaviour to secure personal advantage and build trust with seniors in US. Rather than discouraging such behaviour and improving the work environment, seniors have at times avoided the involvement, which can give the impression of favouring these individuals. When questions are raised, they are escalated to HR in India and in certain cases, threats of disciplinary action are issued. Additionally, interactions with a certain member of leadership in India, have at times appeared unprofessional or lacking in courtesy.

      avatar
      LegalZoom Response
      10mo
      Thank you for your feedback. We strive to maintain a positive and inclusive environment, and we will continue to work on improving communication, support, and teamwork. We do not condone any behavior misaligned with our values and code of conduct, and we are committed to ensuring that opportunities, recognition, and decisions are based on merit and consistent application of our policies. We will use this feedback to inform our ongoing efforts to strengthen our workplace and ensure it is a place where all employees can thrive.
      Viewing 91 - 93 of 914 Reviews
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      Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.