LegalZoom reviews

If you’re considering working at LegalZoom….Don’t! They have new leadership who is kind, but very chaotic and unorganized. This upsets the rest of the C-Suite and it’s felt throughout the company. The HR dept is incredibly toxic and clicky. I’m sure they will attempt to suppress this post as they have the paid for version. The company as a whole is going down hill. Just look at their stock. Lots of layoffs and firings in the last few years. No one there feels safe and trust among peers and moral is very low. They say they’re remote, but are currently hiring near office locations in hopes of having people return to the office. Also note that HR adds positive reviews here to help mitigate all the negative reviews. Did I mention toxic? I highly recommend any potential employees just give LegalZoom a hard pass.

Not even sure where to begin. LZ was by far the most dysfunctional and toxic place I've ever worked. To put it short, management consistently exhibited unprofessional and nepotistic behavior, especially the product design org. Mid-level management all the way to executive. To start with the least concerning issue: there were documented career ladders for certain roles but not for others. For these undefined roles, goalposts for expectations would change randomly in a game of telephone with no documentation whatsoever. Any attempt to get any alignment or commitment would just get you ghosted by the vice president of product design. The directors were just as useless. This vp also took his favorites from his past company to build the current product design team, which the team openly admitted during the interview process. I'm not sure if they had the self awareness to understand the optics of that. People who aren't in the vp's "in" group face blatantly different treatment. For example, you have some people who openly work out of the country while others are told that even working 1 day out of the country isn't allowed due to HR policy. You even have a principal product designer bragging about having the vp's corp card on their personal apple pay. They'd often talk about about expensing meals with his card whenever they "have a hard day." This person's friends with the vp's wife, mind you. Beyond the nepotism, there's a huge lack of confidentiality. Managers routinely screen share their direct reports' performance reviews with other directs. And to conduct manager feedback reviews, the vp runs a video zoom call with all the manager's reports. This leaves no room for confidentiality, so obviously feedback for management is always skewed positively. One director of product design also talked about how she opted out of an annual performance evaluation one year since she had a tough year. An IC would never be able to do that. This specific director would also block hours a day on her calendar and be MIA because she needed lots of "personal time" or whatever. There are so many more things wrong with this place; this just scrapes the surface. If you have absolutely no options, still heavily reconsider LZ.