LegalZoom reviews

4.0

72% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

69% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
1.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit for 3 years

Cons

Incompetent and irresponsible: Eng dept leadership piled the infrastructure foundation with no architecture, which can only last few years with zero to minor changes, they promoted themselves to top in the last 3 years, but leaving eng dept unsustainable dead end now. Principle engs set up a job auto "git reset --hard" cloudfront repo's dev branch overwriting ALL TEAMs' change! Comparing cloudfront repo's qa and prod branches, both history and contents are greatly diverted, testing in qa is meaningless!! YES!! This means they don't even know branching/merging works! and it's there for years! This dead envidence of an OPS DEV instead of "devops". Take "cdk-framework" repo and all its usage repos for example, they looks like code projects, but only actually are used as scripts and deployed in multiple production environments, no design, no doc, not upgradable for years ... This "eng leadership" is an ops stronghold, with no SDLC concept/mindset/skillset, focus on forcing developers to put up with rigid restrictions, tedious process, inconsistent environments, results are 1) no long term planning, NO practical roadmap 2) unfinished, half cooked projects/deployments all over everywhere ... 3) hire more of themselves producing more of it ... Plus bureaucratic and manipulative: Force ALL TEAMs to use a manually configured Vault which is in a mess, causing tons of breakdowns, security incidents(kept secrets internally). Force ALL TEAMs to use in house lib based on AWS CDK, called "cdk-framework" which is using Typescript as Shell script, making it unable to upgrade at all for years! Force ALL TEAMs TO use centralized container image repo, and repeatedly deleted container images in production "by accident". They close their tickets with one words "done", meaning they are keeping details to self. They DARE NOT give opinions in writing so that they won't be hold responsible, very few puts design in wiki and rarely anyone finish it, there are good things in wiki, but the writers all left ... Slack is a place to show off/a33 kissing, no practical discussion at all. ... Fixing existing crap will take more than re-creating from scratch, minimum 5 years, either way. "You have to do as told even it's wrong!!!" The eng dept is like CCCP/North Korea's strict the bureaucratic hierachy. Everyone's slack name is marked by title, there is no way to change because Kim's authority is based on the piled up crap, they are scared of being questioned, ends up that engs have to pretend use/do as told but actually NOT in the code at all. Inevitable toxic env, power struggle hole: Incompetent/unwilling to solve problem, they try anything everything to suppress negative words, calling "no blaming" culture but actually are taking sides, ganging up ... you have to be one of them and promoting the crap, at least fake it ... Ends up dishonest and immoral: Anyone not going along fake positive, will be marked as poor performance with no details/explanation/warning. irresponsible, even delete slack msgs to blame others, hide wiki pages .... Based on above, they want to raise the bars, which inevitably become a "Great Purge", good ones either left or silenced. There is nothing good to learn in this eng dept, young people should absolutely stay away.

5.0
Oct 1, 2024

People First and Empowered

Recommend
CEO approval
Business Outlook

Pros

LegalZoom is extremely focused on the well being of their employees, and gives employees the opportunity to maintain a solid work life balance while also keeping the job and culture fun and engaging. The other piece LegalZoom executes on is empowerment. They allow their leaders and team to take an active role in making business decisions, creating and scaling ideas, and assist in framing and building the overall healthy culture.

Cons

The only con that comes to mind is it can be a little challenging to make connections across the org(outside of your team and stakeholders) as a majority of the team works virtually, however, recently there has been a major push to create opportunities for individuals to connect in person or via zoom.

avatar
LegalZoom Response
1y
Thank you for your review. We take all feedback seriously and appreciate you taking the time to provide it. We're happy you are enjoying being a Zoomer!!
3.0
Sep 30, 2024

I miss it, but glad I moved on

Recommend
CEO approval
Business Outlook

Pros

Great friendships Good benefits Decent projects

Cons

Still needs work on a management level Not enough training Not enough transparency

avatar
LegalZoom Response
1y
We appreciate you taking the time to leave a review and wish you the best in your next endeavor.
Viewing 151 - 153 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.