LegalZoom reviews

4.0

72% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

69% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
3.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of growth and ability to learn much about different services.

Cons

Grew too big Management Transparency

avatar
LegalZoom Response
1y
Thank you for taking the time to share your feedback. We genuinely appreciate all perspectives, as they help us understand where we can improve as a company.
1.0
Sep 25, 2024

Worst Company To Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is the ability to work remotely.

Cons

LegalZoom is the most toxic, horrible company to work for. DON'T work here. You will regret it. If you do, be prepared to work 24/7, live in fear for your job, and never get promoted. Leadership builds "power" by tearing down employees and ruining their confidence. Here's a few reasons why LegalZoom is so bad to work for: 1. Lack of vision and direction. Leadership has no long-term vision for the company. Everything is urgent and a top priority leaving employees to work crazy hours without focus. 2. Micromanagement. You have CEOs and VPs reviewing all materials, creating an environment of micromanagers and no autonomy. 3. Does not value customers. Leadership does not care about the customer experience. The only thing they do is care about making money. They create experiences to manipulate customers to purchase more and more products they can get for free or can do themselves. 4. No work-life balance. You are expected to be online 24/7. This is directly because there is no prioritization, focus, or direction. 5. No career growth. LegalZoom is made up of old Intuit folks. All they do is look out for each other. There's no career path or map to help you advance. 6. Illegal layoff practices. They constantly lay off employees and then open up the same job at a lower pay. This is highly illegal. 7. Poor company culture. People stab each other in the back just to keep their jobs. This is the most toxic company I've ever worked for. Leadership puts people down to make themselves feel more powerful. They'll also ping you 24/7 to turn around projects in unrealistic timelines. 8. Private jets and big bonuses. Leadership will lay people off because they make too much money and want to cut costs while leadership flies private jets, and gives themselves $1M retention bonuses.

3.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

They gave you m-f 8-5. Huge opportunity for growth. Leadership really cared for their employees

Cons

Once dec 2022 came everything changed. It was like their sales org has no control and were trying to get employees to quit. The hours changed to working weekend and working until 9 pm. We took on more responsibility and no direction. Eventually they sunset the sales organization via a recorded zoom.

avatar
LegalZoom Response
1y
Thank you for taking the time to share your feedback.
Viewing 154 - 156 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.