Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 962 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 109 reviews)); "The people here are great and are like family" ((in 84 reviews)); "The pay is good and performance" ((in 41 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 24 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 18 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 42 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 28 reviews)); "Blatant favoritism" ((in 12 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 11 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 9 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Sherman Oaks , Beaverton , Round Rock , Dallas , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (914 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews

3.0

Sep 24, 2019

Been Better

Manager

Recommend

CEO approval

Business Outlook

Pros

People Operations (HR) does care about employees and always try to help, Great resource groups for employee engagement, has more pros than cons when it comes to benefits and what we provide employees. Professional development is available as well, as long as your supervisor will allow it.

Cons

The higher-ups don't actually care about employees or the how the "Culture" has drastically disintegrated over the last year to a year and a half. Have numerous employees wearing "multiple hats" but don't pay employees for doing multiple jobs. Burdens always fall on employees instead of technical support being corrected. "Work-arounds" become the new normal. We provide professional development, but never allow the employees the time to actually use it (just dangle it in front of employees). No diversity at all, mostly white male management.

LegalZoom Response

6y

Hello, and thank you for giving us this feedback. We strive to create a welcoming, empowering environment for our Zoomers, and are glad you find our People Ops members helpful. We’re not perfect, however, and know that we can, and need to, do better when it comes to diversity. That’s why we’re working hard on different initiatives to make our workplace more inclusive, including training on unconscious bias and improving our development and advancement opportunities. We’re also a rapidly evolving business, and naturally face conflicting priorities from time to time. Tool improvements can take longer than we’d like, but driven by our value of people first, our primary focus is always to improve our customers’ and employees’ experience.

3.0

Jun 14, 2019

Rentention

Account manager

Recommend

CEO approval

Business Outlook

Pros

Bagels on Fridays. Always extra incentives to make more money.

Cons

Sales force is always down or not working right. Managers expect their employees to excel, but refuse to speak to customers when they are escalated or support said employees. Culture disappearing

3.0

Apr 27, 2017

Software Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Name recognition is good for your resume.

Cons

Politics in the company can be intense. People are hesitant to take responsibility.

Viewing 229 - 231 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Business Startup Specialist

Product Marketing, Senior Market Research Manager

LegalZoom

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Been Better

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Software Engineer

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