LegalZoom reviews

4.0

73% would recommend to a friend

(912 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

912 reviews
1.0
Jun 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Bagel Fridays and Birthdays off. Scrum teams, for the most part, have amazing people who truly support each other despite poor leadership.

Cons

Leadership in Technology has no idea what they are doing. Everything is a priority so nothing is a priority. Delivery Services Leadership creates a toxic environment for all by keeping information from teams, not supporting their people and using them as scapegoats for their own incompetence. Project Keythithanathwhole continues with no target date and is causing high turnover in several departments but Leadership secretly knows this and loves this, completely is not aware, or hoping for the best. Which is not a good strategy.

2.0
Sep 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Overall good people across the board.

Cons

The culture in this company has completely changed over the past few years. For a long time there was a tradition of maintaining employee satisfaction and high levels of morale, however over the past few years many internal changes and bad decisions were made that were extremely detrimental to the overall workforce. Very high levels of attrition, good talent is leaving for many reasons, C-Team is old and haggard and has got to go. John Suh needs to be replaced by a real CEO, the company was more efficient and better positioned before he was appointed CEO, back when Brian Lee (the real brains of the company) was still there, LegalZoom had potential, if they keep John Suh as CEO, Primera will lose the $250 million they dumped into this empty shell of a company. There has been a pattern over the last 3 years of the CEO liking an idea (whether his own or from the R&D team), launching it full force without doing his due diligence and really researching and contemplating the consequences of these ideas failing, and when they do eventually fail, he chalks it up to 'celebrating failure'... Celebrate failure, yeah by laying of 30 employees (many tenured) to try and make up for the millions you wasted on ideas that weren't properly executed, all because you have to be in control of EVERYTHING! Frank the President and COO has been there for just as long as John, he's a good leader, but not in that environment. At this point he just needs to stick around long enough for his shares to mature, dump them, make his $10+ million and move on to another start up that will value his experience.

1.0
Mar 27, 2021

Are you paying attention?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you look hard enough, under a table, in the back, in a room no one uses, at hours no one is there, you MIGHT find a good person in HR or leadership, hiding for their life. They are hard to spot, as it is difficult to maintain your ideals and principles when you you are too afraid to speak up.

Cons

If you go through the reviews here and it doesn't immediately slap you in the face that you should avoid working here... well... then you deserve to work here. Lies, deceit, poverty- if you saw these in reviews you may think hyperbole. Except you are not reading or writing a novel. I will raise my hand shamefully.... I drank the kool-aid. I spent years working in an environment that constantly told me there was something wrong with me instead of all the other immature, misguided, lying and integrity devoid individuals that flock to this place as if they're migrating south for the winter. You will lose at LegalZoom because it is that broken. There is no team worth being on. You can tell in the reviews that come from corporate in CA and the reviews of those on the front lines in TX. The message is the same. And if something is happening at the top, really good chance it's rolling downhill. If you are genuinely a good person and you want to test your resolve in a gauntlet of lies, man babies, confusion and mass exodus from all that is right and truthful, LOOK NO FURTHER! There remain some co workers I will miss. But all of us who tried to fight the good fight have left.

Viewing 25 - 27 of 912 Reviews

Glassdoor has 959 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.