Lemonade Insurance reviews

• management never seems to know what is going on or very knowledgeable in their department, at least for CX • ever changing expectations & obvious favoritism • direct management can be hypocritical in their policies and lose empathy at times when it comes to sick time or unexpected leave • pay is atrocious for the workload & responsibilities • very difficult to move up unless you know how to suck up • feels like being better at your job gets you appreciated with more work instead of recognition that actually makes a difference such as a raise, etc • company can feel disorganized in their objectives • the fact that CX is the only department that is required to work 3 holidays a year is ridiculous. It should be volunteer only, nothing CX is able to do is pertinent enough that it cannot wait a day. The company should stand on its values on caring about their employees work life balance in that case.

There is one particular lead on the contents team who is god awful. Doesn’t have the experience as the other leads, doesn’t really have experience at all. This person played favorites a lot and pretended to care about you which was a lie. The whole team has been fired or let go but we are blaming the employees when we should be looking at management.