Lendesk reviews

3.8

68% would recommend to a friend

(22 total reviews)

72% positive business outlook

Lendesk has an employee rating of 3.8 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

22 reviews
2.0
Feb 12, 2021
Recommend
CEO approval
Business Outlook

Pros

- Has CI - tech is not complex so it’ll be an easy job for most - base salary is competitive - benefits are decent - were willing to allow work from home for the pandemic - generous referral program

Cons

- lots of legacy code - lack of investment in fixing tech debt - no stocks or stock options and the pay is no better than most Canadian companies - no mentorship or training - for some, working with old tech (e.g. Ruby) may be a problem - lack of shared values; this manifests in contrasting priorities between engineer & product, and even within engineering itself - engineering management is meant to boost engineer’s productivity but you may find they do the exact opposite or at the very least are slow to make meaningful changes - lack of transparency from business and engineering managers - rarely any promotions and only cost of living salary adjustments - development moves like molasses, partly due to compliance - management has a history of not taking concerns seriously and making decisions behind closed doors - lots of people have had burnout; management knew about it but did nothing to fix it cause they needed them to deliver

2.0
Feb 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Some good people and the new benefits were excellent

Cons

No adherence to product vision or lack of even a year-long product vision. Engineering and tech stack decisions were always extremely short-sighted. Talent retention was an issue. Lack of complete honesty.

Viewing 13 - 15 of 22 Reviews

Glassdoor has 23 Lendesk reviews submitted anonymously by Lendesk employees. Read employee reviews and ratings on Glassdoor to decide if Lendesk is right for you.