Pros
The whole work force concept is about giving. The senior management never held back from giving me the necessary tools I needed to complete my tasks, which were, to produce the most satisfied homeowner possible. Management came from the field they were not headhunted from other companies their experience directed related to the daily situations I found myself in.
Cons
The only down sides that I can find, are workloads. The work load can be extremely high at times, a can be very low at other times not having enough work is probably the most stressful. The biggest yardstick in which I was measured by is number of claims completed and not having a lot of claims made me feel I wasn't contributing enough to make an impression on my management.