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LexisNexis Risk Solutions

Part of RELX

Engaged Employer

LexisNexis Risk Solutions reviews about "training"

70% positive business outlook

Reviews by job title

52 reviews
5.0
Oct 6, 2019

Consumer Advocacy Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Entry level, Great training, work from home opportunities, benefits, advancement opportunities.

Cons

None that I can think of.

avatar
LexisNexis Risk Solutions Response
6y
We appreciate that you took the time to share your positive feedback. Thank you.
2.0
Sep 8, 2017

Moral is BAD throughout the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We had summer hours, leaving at noon on Fridays and some teams are allowed to work from home.

Cons

Product knowledge appears to be tribal and the none of the marketing teams work closely with sales to really know or understand who their customers are. Makes it hard for Marketing to support the business but still, we press on. If you're new, you have to rely on individuals around you or who you begin to befriend to provide training or support. The company nor any of the verticals have resources or patience to bring staff up to speed on products and the organization for a new employee to feel welcomed. So you're at the mercy of someone volunteering their time to "show you around". This also makes it difficult for newcomers because their products and methodologies are proprietary and silos are the norm. In addition, managers and directors lack any sort of transparency. I found most people I talked to were dealing with completing projects in a trial and error fashion and rarely were we given concise instructions or requests.

5.0
Jan 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Management is extremely smart and supportive. Treats employees with respect and rewards employees. Products are outstanding and truly focuses on the customer. Training support and opportunities are encouraged and include robust offerings. Company supports the community with multiple volunteer opportunities and even enables 2 days a year to perform community service/ volunteer programs.

Cons

None. I am very happy here.

avatar
LexisNexis Risk Solutions Response
6y
We love it when our employees let us know they are happy. Thank you for sharing your positive feedback.
3.0
May 15, 2019

Could be better

Recommend
CEO approval
Business Outlook

Pros

Good PTO Work schedule flexibility Work from home options (at manager discretion) Good 401K matching Family events 16 hours of PTO for community service Recycling events Global company Culturally diverse Nice campus Various clubs Training available (fees paid at discretion of mgr/dept)

Cons

Cost-cutting - customer service roles moved offshore. Customers find the company difficult to do business with. Internal technologies are outdated. Company emphasizes lateral movement. "Do more with less" attitude. Opportunity for promotion and financial growth is nearly non-existent, especially for tenured employees who have been told they are capped out. Compensation not competitive, especially annual bonus structure. 2-3% cost of living increase given annually. This is the maximum if you've had outstanding performance. Health insurance options expensive. Costs increase each year...absorbing small cost of living increase. Management often over-worked, ineffective and/or unprofessional Internal and external application/hiring process frustrating; lack of communication. Slow/no response by HR for qualified referrals (Sr Accountant and Account Manager). I will no longer recommend the company to friends.

avatar
LexisNexis Risk Solutions Response
7y
Thank you for your candid review. We greatly appreciate learning your thoughts on what we are doing right and where we can improve and encourage you to share your ideas with your HR representative.
1.0
Aug 27, 2017

Most dysfunctional place that I've ever seen

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You end up learning a lot about anti depressants. That's about the only upside to working there

Cons

LexisNexis Risk Solutions was the worst place that I have ever worked in my entire life. Where do I start? Well, during my interview they asked me three times if I knew programming languages like Python or SQL. I told them honestly, "No sir, I have no experience in programming." The wind-up here is they wanted a programmer -- they just didn't want to pay for one. If they would have been honest with me from the get-go, I would have never have applied for job. That should have been my first red flag: They will lie to you in the interview and continue to lie to you for the duration of your employment If the Coconut Creek office were any more toxic, it would qualify as a Superfund Site. Seriously, I never saw anyone happy there. Everyone stabs everyone else in the back. It's just a paycheck to them. No one likes it. You know the cliché about millennials being spoiled brats? The office was run by spoiled millennials right out of central casting. Everything was cliques and nasty e-mails cc’ed to everyone and passive-aggressive nonsense. You know the term “gaslighting” where they make everything your fault? That’s Nexis. If I asked a question, I got yelled at. If I didn’t ask a question, I got yelled at. Everything is your fault. Once, I asked a question and I got an e-mail back from a wiseguy millennial – no lie – that stated, “Don’t you remember the e-mail I sent you six months ago?” Now, maybe you have a photographic memory and can remember every, single e-mail you sent and received in the past six months, but most people can’t remember what they had for breakfast three days ago and really, that’s no way to treat people. But this is a prime example of how Nexis condones bullying its employees. It was like being in sixth grade all over again. They didn’t even have enough space for my desk and the desk of another newbie. They literally had us out in the hallway, like we were under the stairs, like Harry Potter. Why hire people when you don’t even have space for them? Shouldn’t they have figured that out in advance? And there is no training program there. None. No manuals. No nothing. They are, quite literally, making stuff up arbitrarily as they go on. My manager at the time even admitted point-blank, “Yeah, there’s no real training here.” Speaking of my manager, my manager was working out of the Georgia office. Let me be clear: My office was in Florida -- but our manager was in Georgia. Now, how you manage an office when you are 700 miles away, I have yet to figure out. And shouldn’t you have a training program or a few days or weeks to ramp people up in the first place? Have you ever been fired or laid off from a job and it’s the absolute worst day of your life? You won’t have to worry about that at Nexis because the day they fire you, you’ll be so happy you can finally put this mess behind you, and you can apply for unemployment and start looking for another job. Hand to God -- the day they let me go -- I was smiling the whole time I walked out of the building and walked to my car. I was so happy to get out of there. For the past 20 years, I always admired Nexis from afar. From what I heard they used to be a good company, but once Reed Elsevier bought them out, the whole culture changed. I don’t say this out of bitterness or anger. I harbor no ill will toward those people and I wish them the best. I say this so another person does not have to go through what I went though. Consider this your warning.

5.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Work/life balance. Network building. Supportive and hands on training.

Cons

Workload per employee should be an equal ratio. Training structure.

avatar
LexisNexis Risk Solutions Response
7y
Thank you for sharing your take on working at LexisNexis Risk Solutions. We pride ourselves on our talented workforce and value candid feedback from employees; and we encourage you to share your ideas with your manager or HR representative.
5.0
Jun 18, 2018

I LOVE This Company!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great corporate culture -Awesome benefits, 401K, and employee perks and discount packages. -Generous vacation, personal, and paid volunteer time. -Upward mobility and personalized career focus. -Training and enrichment programs. -Cafeteria, gym, walking paths, game room, basketball, volleyball, community garden areas for the employees. -Great Location!

Cons

-Needs a better Change Management system in place when restructuring. - Less meetings, please? LOL!

avatar
LexisNexis Risk Solutions Response
8y
It’s always great to hear what we are doing right. Thank you for the words of encouragement. We are the company we are today because of the talented individuals who are part of the LexisNexis Risk Solutions family.
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