- Numerous acquisitions over the past 5 years made the business grow too quick with no proper amalgamation of the added products
- Broken processes
- Still perceived as a printer company, regardless of software acquisitions
- Sweet spot is letter-size devices, we're often 'complimentary' to the big guys (Canon, Xerox, etc)
- Approach to business is more and more granular, enforcing micro-management
- Our 'Edge' got diluted in the priority to make money and yield dividends
- Recent direction to look for "strategic alternatives" provides no clear vision of the future and a very awkward atmosphere between employees.
