Liberty Mutual Insurance reviews

You can only sell personal lines, no commercial insurance; renewal commissions are ridiculously low; Despite the company growing and making more money year after year, the compensation plan actually gets worse year after year. It's been that way every year for the 5 years I have been here. They are constantly changing the commission structure for the worse; Very little opportunity for advancement (unless you live in Boston); You cannot specialize in Life insurance or just auto and home, there is constant pressure to sell all 3 lines of insurance. It's a non-stop grind; The managers in my experience have mostly been terrible. In my 5 years, I have seen 5 branch managers come and go!

People in the Commercial Market group are more often promoted based upon how well they are liked by members of the management team, or a single member, versus how well they can do the job. If an Producer (someone who sells new business), is successful, all rules go out the window and support staff works according to their demands. People who perform poorly are NEVER released from employment, they just play along enduring lower performance ratings with 3% raises and no bonus, and those around them have no choice but to endure the sub-par work product - or do the work themselves. The management encourages employees to report "inappropriate behavior", but it goes unaddressed unless a customer experiences it and bumps it up. Liberty Mutual executive leadership (CEO) is excellent but their mid-level management - depending upon the region you work in - gets away with alot of mismanagement.