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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.6

      62% would recommend to a friend

      (10,116 total reviews)
      avatar

      Tim Sweeney

      66% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      10K reviews
      1.0
      Jun 26, 2025

      Toxic and worst company I’ve ever worked for

      Commercial underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      FTO & benefits. Pension, but that’s going away.

      Cons

      Unrealistic metrics and expectations, unmanageable territories/workload, toxic coworkers and management, constant changes, too many meetings, constant stress, anxiety and layoffs, and favoritism. Agents like their underwriters but don’t trust Liberty Mutual. High turnover!! Can’t reach HR and too much reliance on AI or ChatGPT. Underwriters can’t even underwrite, and there’s too much unclear messaging.

      Viewing 418 - 420 of 10,116 Reviews
      Related searches: Liberty Mutual Insurance jobs | Liberty Mutual Insurance salaries | Liberty Mutual Insurance benefits | Liberty Mutual Insurance interviews
      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,401 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.