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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(10,119 total reviews)
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Tim Sweeney

66% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
4.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary/Benefits are competitive Workload is manageable Type of work feels like your helping your insured Responsive & helpful management Training opportunities and education benefits Due to no longer contributing to the Pension plan they will be increasing their 401K contributions.

Cons

Raises are small & don't keep up with inflation Some departments/roles have limited advancement opportunity Experience is inconsistent between departments. Some value a healthy work/life balance, while in others it's difficult to maintain expected productivity. They will not be contributing to the Pension Plan in 2026. I don't know if the Pension will be available to new hires.

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Liberty Mutual Insurance Response
1y
Thank you for sharing your experience at Liberty Mutual! We're glad to hear that you find the salary, benefits, and management support to be strong aspects of your role. We appreciate the feedback you've provided as it helps us identify areas for improvement.
1.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

NOT ONE THING AND I AM SERIOUS.

Cons

Terrible Job, Terrible Training, I worked at Liberty for 2.11 months never a problem, TOP PERFORMER. I work for Safeco Gold for 7 months, I get fired. Honestly every 3rd call from the customer was about rate hikes, I'll be surprised if they don't have a layoff soon. Customers are jumping ship.

Viewing 481 - 483 of 10,119 Reviews

Glassdoor has 11,405 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.