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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.7

      62% would recommend to a friend

      (10,093 total reviews)
      avatar

      Tim Sweeney

      65% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Jan 6, 2009

      Liberty is a good starting point for insurance career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training programs, good starting point for a career in insurance.

      Cons

      Lack of information from management. Management style is mostly through fear and micromangement.

      5.0
      Dec 30, 2008

      Liberty Mutual, a great place to work.

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The resources and training they have available is outstanding. Liberty does a great job with professional development. I feel the pension is a very big plus since most companies have eliminated that. Compensation and benefits are competitive and the 401K and bonus structure is good. The company also does a good job with recognition and pay for preformance. After working for another company, I feel Liberty does a tremendous job with work/life balance and their flex time is definitely a big key to that.

      Cons

      Business attire all the time, no casual fridays even in summer. I think management could have done a better job with describing their vision for the company and what Liberty wants to be e.g. largest carrier, most diversified, etc.

      2.0
      Dec 30, 2008

      Liberty used to be a great place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Liberty Mutual used to be a great place to work up until a few years ago when the CEO decided to place people in their 30's or early 40's, just a few years out of graduate school, into Sr. Management positions. The CEO values a couple of years extra education over decades of experience. They lack many skills necessary to lead the organization such as reasoning and understanding of the business through hands on experience. Few if any have ever managed a large office and dealt with the challenges associated.

      Cons

      It is all about corporate greed these days. Over the past several years, Liberty has made record profits. Yet, Sr. Management is more concerned about protecting their executive bonus plan vs. the people that helped build this company over the years and decades. Home Office continues to expand and grow while the employee positions in the field continue to get cut in favor of technology that is supposed to make processes more efficient, all while the executives fly around everywhere in their corporate jets. Being a customer for over 20 years, I have never received a premium refund associated with these record profits.

      Viewing 10030 - 10032 of 10,093 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,376 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.