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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,093 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Jan 16, 2009
Recommend
CEO approval
Business Outlook

Pros

The senior management team is relatively young but very bright and aggressive. They have a philosophy of taking no prisoners - live up to my expectations, unreasonable or not, or be fired. Liberty is full of good-hearted people. Many unhappy employees stay with the company because of their relationships with coworkers. Pay is satisfactory; you won't get rich unless you are in senior management. Benefits are satisfactory. For a long time, the company seemed to be a stable and secure employer; then they laid me off after 20 years.

Cons

Due to the highly competitive nature of the industry, change is constant. Expect a major reorganization or acquisition every few years. The company has continually shifted costs of benefits (such as health insurance) to employees. There is a social class structure; managers often look down on staff, and professional workers often look down on admin staff. The recent layoffs appear to be disproportionately eliminating older, more experienced employees.

4.0
Jan 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Liberty is a large stable company that thinks long term not just short term. Will never make a lot of money, but will always be paid adequately and make a decent living. Managers for the most part try to help develop employees if they want to.

Cons

Too much gossip and office politics. Some managers only think of short term solutions, not what is best for the long term. Too many employees do too much complaining and not enough work. There are also a lot of people who have been there a long time and have a hard time changing with the times. A lot of people do not want to learn or grow, they just want things handed to them, or get paid lots of money for not doing any work.

4.0
Jan 9, 2009

Take a Look

Recommend
CEO approval
Business Outlook

Pros

Very friendly environment, Claims manager has an open door policy- he is kind and fair. They give you may days to take off. There are many opportunities for growth if you are working under a team manager that cares.

Cons

Majority of the people around me complain tooo tooo mcuh

Viewing 10027 - 10029 of 10,093 Reviews

Glassdoor has 11,376 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.