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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,107 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Dec 4, 2025

Just don’t

Recommend
CEO approval
Business Outlook

Pros

Base pay and annual bonus

Cons

Culture is toxic, no work life balance, annual reviews are set based on manager and not your performance.

3.0
Dec 3, 2025

Never Fully Staffed

Recommend
CEO approval
Business Outlook

Pros

Benefits are good and PTO/Holidays are good.

Cons

I have been in 5 different departments now and all have never been fully staffed to make workload manageable. Volume is unmanageable and metrics/quality are shoved down your throat even though you’re drowning.

3.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

enjoyed going to work everyday

Cons

disliked my role. nothing to do with the company

Viewing 193 - 195 of 10,107 Reviews

Glassdoor has 11,392 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.