Liberty Mutual Insurance reviews

Agents have a shelf life. If they want to get rid of you they will find a way. Performance after performance plan. If you beat the performance plan and succeed from that now they go to the next step is to micromanage. Obviously as an individual always speak up for yourself and then when you do they get you on an unexpected call. Agents be aware!! Also each supervisor has different interpretations on the rules of the company and sales strategies. No matter how long you’ve been there or how well you have done; believe me you are just a number. I know this for sure due to the fact they sent an email with my name miss spelled multiple times and I may have the easiest name that is national known. Commission structure changes every quarter. And it will not be for the employees benefit. Now they will tell you to keep the company going. But do your research and check upper management bonus through that time. Advise if you’re an agent dominate and leave the dept. as soon as you can. The stress is not worth it each time you speak someone and then a month later they expect you to remember your call. Also if your time is going to end they never want to be held liable and they request that discussions are not recorded which is odd b/c they record everything on their end.

They changed their commission structure and routed their calls differently. A lot of things changed at the start of 2024. If you know the right people it seems like there is a lot of upward momentum