Pros
Great historic building. 99% of customers are cool, some of them really interesting people who take time to talk to you. Lots of interesting staff. Some great products(not all though). Central London location by oxford circus. Generous commission system, though this can lead to its own problems(not policed by management)
Cons
Infantile management. Like being in a primary school where all the annoying kids are playing a game of let's be managers. Used to be a fun place to work(and I do mean work- not muck about). Gradually became like every other standard retail outlet. Reading through lists of sales figures and targets in the morning meetings(what is the point of targets? we're all on commission anyway, we're trying to sell as much as we can- if we hit the target can we go home early? No? So what's the point exactly?) All the practical things needed to do the job are removed by management one by one because they don't look nice(goods in dept is now about 10 sq feet to make room for new handbag dept. Latest thing is they haven't had a goods lift for 6 months, because it flooded and they are trying to sue Thames Water... and get the money BEFORE they repair it. Jesus wept.) Working with 15 year old computers while thousands is spent on vanity projects in the buying dept., you get the idea. Constantly hassled by management over trivial things which make it clear they have no idea what goes into doing the job, even when they know that you do your job well.
