Liberty reviews

3.6

49% would recommend to a friend

(267 total reviews)

Adil Khan

67% approve of CEO

60% positive business outlook

Liberty has an employee rating of 3.6 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

267 reviews
5.0
Jul 4, 2016

Sales Manager

Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, amazing team, flexible work hours and a number of benefits to employees

Cons

a lot of pressure from senior management on reaching and exceeding KPIs. Very demanding colleagues

3.0
Apr 13, 2010
Recommend
CEO approval
Business Outlook

Pros

*fantastic product *fantastic department manager, womenswear *daily bread scheme *diverse, regular clientele--A-list celebs, fabulously wealthy foreigners, lovely 'normal' people making investment or special occassion purchases, serious holiday invites to customers homes abroad

Cons

*department managers stretched too thin to manage the shop floor properly *no 'supervisors', therefore no room for promotion between sales associate/brand specialists and assistant managers. *loss prevention very stressful and difficult to manage--invest in security team and stop blaming overwhelmed staff in understaffed rooms! *commission could be higher--but hey, that's London for you! 1% of your sales not worth it... *sale customers (no we are not getting it back in stock, it's in clearance and the end of season!) *little opportunity to move from shop floor into other departments like web, buying, wholesale, etc.

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Liberty Response
10y
Thank you for your feedback. Its been quite some time since this review was written, we have invested in a new IT system and new tills. Along with a clearly defined structure in retail, including supervisors in all departments, robust job descriptions at all levels and clear opportunities for individuals to progress. Supported by the newly created department manager development programme and for Jan 2016 the new supervisor development programme
Viewing 145 - 147 of 267 Reviews

Glassdoor has 302 Liberty reviews submitted anonymously by Liberty employees. Read employee reviews and ratings on Glassdoor to decide if Liberty is right for you.