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      Library Systems & Services

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      Library Systems & Services reviews

      3.4

      55% would recommend to a friend

      (143 total reviews)

      Todd Frager

      64% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Culture & values

      3.1

      Senior management

      2.7

      Compensation and benefits

      Library Systems & Services has an employee rating of 3.4 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Library Systems & Services employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      143 reviews
      2.0
      Dec 12, 2014

      Toxic company culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Most of the people working there are great -Growing company -Okay benefits

      Cons

      -Pay is low, unless you are in upper management -There's always a power struggle with upper management -confusion about where the company is headed -Unhappy employees make for a toxic environment

      1.0
      Oct 6, 2014

      Disrespectful of their employees and profession.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best is as all library work is, you get to help people better their lives. Library work is about helping your community. Not even this company could remove this perk from work.

      Cons

      Hostile and chaotic corporate enviroment. Wages frozen. It appears that those who are driving the company have no understanding of what a library is. Not enough employees to deal with the volume of work. Where once there were attempts of improving morale and rewarding staff it is now a place of numbers.

      2.0
      Sep 28, 2012

      The only way up is out....

      Library technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid benefits with current deductible (currently $2000) covered by company. Great team at my location.

      Cons

      No room for advancement. Pay rate is below industry standard. Company has no feedback process and no feeling of HR advocacy. Policies and procedures are not clearly defined. Opportunity for staff training is one day a year and peer-taught. Workload steadily increases as library usage increases, yet no investment is made to help staff assist customers better/more efficiently. Patron usability comes secondary to back-end processes.

      Viewing 4 - 6 of 143 Reviews
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      ReviewsLibrary Systems & Services reviews

      Glassdoor has 156 Library Systems & Services reviews submitted anonymously by Library Systems & Services employees. Read employee reviews and ratings on Glassdoor to decide if Library Systems & Services is right for you.