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Life Extension

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Life Extension reviews

3.3

53% would recommend to a friend

(213 total reviews)

Paul Gilner

43% approve of CEO

55% positive business outlook

Life Extension has an employee rating of 3.3 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Extension employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

213 reviews
2.0
May 6, 2013

Top-down management

Recommend
CEO approval
Business Outlook

Pros

The folks you will work with at LEF are generally very nice. Their mission is a noble one, and it's great to work for a positive organization.

Cons

Top-down management! I am very entrepreneurial and it was frustrating at times that management did not seem to have any respect for their employee's experience and point of view. Definitely not the type of place to be if you like standing out. The employees of the month were always those who did not make waves and kept their head down.

1.0
Feb 22, 2013

Lots of potential sadly undermined by management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits included with positions Initial opportunity for considerable learning Some great colleagues with a true motivation for helping people and advancing medicine

Cons

Unfortunately, there really are so many cons to this organization. The dysfunctional tone is set at the very top with an inappropriately chosen CEO who, rather than being a visionary an innovator, relies on coercion, nepotism, deception, tyranny, and outdated business practices to 'rule' the company. Rather than encourage and reward individuals by helping them build careers, skills, and so forth, the company internal environment is such that individuals are stifled by unnecessary and ill-founded call-center type of rules and policies that are continuously shifting and purposely nebulous. In a way, this allows them to continually 'devalue' employee performance and find negative things to say about so many wonderfully qualified, skilled, and unique professionals. There truly are many people wanting to help society but unfortunately management has not learned the lesson of also valuing its health advisors and doctors that form the bedrock of its organization and are its most valuable asset to the public and to its bottom line. Eventually, all of the talented people with options leave and go onto better and bigger things as management has no interest in developing individuals' careers or even just more basically, creating a pleasant workplace for individuals to thrive vs. just stay alive. Having studied organizational behavior in graduate business school, the behavior here is just toxic. Very few individuals are happy and unfortunately the founders of the company are so detached with the day-to-day operations that they are clueless about what goes on a day to day basis. One would think that with the continual revolving door of advisors and doctors leaving that they would notice, but alas, that is not the case (or they don't care). Either way, the company cares about their perception to the consumer marketplace but very little about its own. In fact, they at times, go out of their way to stifle those currently there or that leave and strike it out on their own in integrative medicine. The insecurity, unprofessionalism, and lack of listening to their own feedback from employees is truly astounding and at the end of the day, very sad, as it makes this organization MUCH MUCH less than it could be.

1.0
Feb 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Most of my fellow employees (doctors, employees, customer service) are really nice people. It's a shame many good health advisors and doctors in the past have left. Benefits are okay.

Cons

Horrible call center environment to work in. Unnecessary new and tighter regulations are completely choking employees. The training is way too outdated and out of touch with reality on how to actually improve the way we handle calls on a day-to-day basis. Company cares more about their customers than their employees, even if an employee bends over backwards to help them. We are forced to deal with callers who call multiple times in a day (regarding the same question/issue) and those who are abusive. Supervisors and the quality dept are very inconsistent with their scoring- one time you handle a call, you may get a 60%. Another time you may handle a similar call and gave similar information, you get a 95%. It is very rare to move up and advance in this company. Extremely disappointed how top-notch, very knowledgeable health professionals are treated at this company. Even janitors and blue collared workers are treated with more respect and dignity.....

Viewing 202 - 204 of 213 Reviews

Glassdoor has 216 Life Extension reviews submitted anonymously by Life Extension employees. Read employee reviews and ratings on Glassdoor to decide if Life Extension is right for you.