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      Life Storage

      Part of Extra Space Storage

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      Life Storage reviews

      3.5

      58% would recommend to a friend

      (399 total reviews)

      Joseph Saffire

      49% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      399 reviews
      2.0
      Feb 26, 2017

      Associate Store Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is a good company to work for, Pay is okay, ability to move up in the company and Hours are okay

      Cons

      As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work

      4.0
      Jan 30, 2017

      Company is very organized

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very helpful upper management. Generally keeps you busy with ever-changing variety of day-to-day work. If you want to stay busy you can, but if you want to have a slow, lazy day every once in a while, you are definitely able to. Great mix of customers if you like working with them... some customers really appreciate you and everything you do.

      Cons

      Company is always expanding, so policies can change frequently. When I say "mix" of customers, I mean it. You get your fair share of crazies too and you HAVE to know how to handle yourself, from an emotional, and legal perspective. Starting wage is pretty good, but raises and yearly review processes are awful. Call center fields a lot of your phone calls, which can lead to a lot of confusion, and some misinformation. You can pick your days off each week, but the only available shift is 9a-6p.

      4.0
      Jan 19, 2017

      Store Manager

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Hours Holidays off Nice bonuses Lenient schedules Team work

      Cons

      You are the maintenance person 1 RVP micromanages Pay could be better or lower work load Ridiculous survey/review standards More staffing hours

      Viewing 298 - 300 of 399 Reviews
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      ReviewsLife Storage reviews

      Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.