Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Project Manager (8) , Customer Care Representative (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 25 reviews)); "Work Life balance was good" ((in 13 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 13 reviews)); "Flexible hours and work routine" ((in 10 reviews)); "Family culture" ((in 6 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Poor upper management." ((in 26 reviews)); "Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Almost feels like they would rather you not get the bonus." ((in 9 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 9 reviews)); "Horrible training, not organized" ((in 7 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

3.0

Nov 10, 2016

Property Manager

Property manager

Recommend

CEO approval

Business Outlook

Pros

PTO, 401K match, health Insurance, no evenings (closes at 6)

Cons

Work alone most of the time. Work 2 weekends of the month, Alot of paperwork

4.0

Oct 16, 2016

Associate Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pretty laid back company. Just do what's expected of you, but do it well. This is an acquisitions company, so there's pretty huge potential for growth. Paid holidays off, pro-rated vacation and sick time with your very first paycheck. Training is long and drawn out, but incredibly thorough. There's always someone to call for help. Home office managers regularly seek out suggestions and complaints from field associates. Every manager, from the stores right up to the HO, are always willing to help and always make you feel like there's no mistake or issue that they won't help you solve.

Cons

The pay is awful and the health insurance is expensive. You have to hound people for payments each month and charge them late fees if they fail to pay. Really think about the economy of the area for which you're applying in. Low economy = more collections calls and late fees = tenants fighting to get late fees waived.

4.0

Oct 11, 2016

It's Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Upper management is great, all of the local stores act as one big team

Cons

Turnover rate in upper management is high, no room for growth if you're at the store level. Expect to get paid what you start at throughout your entire employment there

Viewing 310 - 312 of 399 Reviews

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