Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Project Manager (8) , Customer Care Representative (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 25 reviews)); "Work Life balance was good" ((in 13 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 13 reviews)); "Flexible hours and work routine" ((in 10 reviews)); "Family culture" ((in 6 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Poor upper management." ((in 26 reviews)); "Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Almost feels like they would rather you not get the bonus." ((in 9 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 9 reviews)); "Horrible training, not organized" ((in 7 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

2.0

Oct 9, 2016

Unhappy

Associate manager

Recommend

CEO approval

Business Outlook

Pros

They offered decent benefits for a storage facility. Competitive pay, Two week vacation after one year. Holiday pay,

Cons

Store Management does not respect one another and do what they want . Area Manger won't enforce policies because they're afraid to confront them. They rather send off the problem than deal with it head on. Plus if your an associate in order to get hours you have to search for them between stores.

5.0

Sep 29, 2016

Still love it after 8+ years!.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Core Values! Expectation is the same across the board. Great benefits, daytime hours, customer service environment. Policies and procedures are in black and white , and very easy to comprehend. We are always moving forward and growing and there is room for advancement if you work hard and ethically.

Cons

Dealing with customers this day and age can be challenging. I find that if you take time and listen, keep yourself in check show a little empathy, do the right thing for the customer within your limits, you can overcome and make every customer happy. Without customers we are out of business!

1.0

Sep 26, 2016

Awful!!

Store manager

Recommend

CEO approval

Business Outlook

Pros

One step above going on u employment. If you have absolutely nothing going for you In life... If everydoor has been shut and you need something To do... This is the place for you

Cons

Terrible conditions and pay! Not a good place to work You are required to do things that you won't imagine if you work in a store.

Viewing 313 - 315 of 399 Reviews

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