Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Project Manager (8) , Customer Care Representative (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 23 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 15 reviews)); "Great work life balance at this place" ((in 13 reviews)); "Flexible hours and work routine" ((in 10 reviews)); "Family culture" ((in 6 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 20 reviews)); "Poor management" ((in 13 reviews)); "Almost feels like they would rather you not get the bonus." ((in 12 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 10 reviews)); "Horrible training, not organized" ((in 6 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

2.0

Apr 28, 2016

Not Always Great

Store manager

Recommend

CEO approval

Business Outlook

Pros

The best thing is the flexibility of the work schedule. Not a lot of micromanagement you are for the most part left alone to run your store.

Cons

NO RAISES with this company. There is no room for growth. Communication with upper management is not always clear(3 different answers to 1 question)and a lot of times your immediate supervisor doesn't know information.

Life Storage Response

10y

Thanks for raising your concerns, they’re important to hear. If you’d be willing, we’d like to hear more of your thoughts on the communication channels and growth opportunities. Please email us at hrfeedback@lifestorage.com, we’d be happy to talk offline and confidentially.

5.0

Apr 21, 2016

Good Company

Store manager

Recommend

CEO approval

Business Outlook

Pros

Teamwork, travel, and many opportunities

Cons

Health Insurance offerings and no dental

Life Storage Response

10y

Thank you for providing a review on Glassdoor. Here at Uncle Bob's, we pride ourselves on our commitment to teamwork. We're happy to have you as part of our team!

5.0

Apr 20, 2016

Store Manager

Storage manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are a fair price they offer everything from medical, dental, vision and life. The bonus structure is great if you work hard and take pride in your job you will be rewarded for it. Upper management is extremely approachable if you ever need to talk to them about anything they always have an open door policy. The job in its entirety is all around excellent.

Cons

Upper management/executives need to communicate more when it comes to changing policies and system updates. Store closings on Christmas eve and some summer holidays because there is not much foot traffic in the store offices those days.

Life Storage Response

10y

We appreciate your positive comments and ongoing commitment to providing a best-in-class experience for our customers and a great work environment for our team. Having a positive and transparent environment is important at LifeStorage, thank you for your feedback on this as we’re committed to providing and utilizing internal communications channels to ensure we’re providing timely updates to our associates. Thank you again!

Viewing 328 - 330 of 399 Reviews

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