Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

399 reviews
3.0
Jun 8, 2015

It's what you make it

Recommend
CEO approval
Business Outlook

Pros

Pretty easy, showing storage units to potential customers, majority of the time you will always get a sale

Cons

Management did not properly check on the property, would only come by when it was time to cut locks, was always last minute Company Always changed how we would receive our commission and bonuses Expecting more from employee, but investing very little into certain facilities Customers Some could be very pleasant others could be down right rude, liars, and etc

avatar
Life Storage Response
10y
Thanks for sharing your feedback. Even though you are no longer with LifeStorage, we wanted to let you know that we’ve implemented additional communication channels to create a more open forum for associates and upper management to connect. Thank you for your thoughts!
4.0
Jun 4, 2015

Growing for a reason

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not micromanged. Clear vision of what they want to do and given the tools to do so. Great support from Home office.

Cons

Expectations sometimes are unrealistic. Too quick to make hiring decisions out of desperation.

3.0
May 16, 2015

Former Store Manager

Recommend
CEO approval
Business Outlook

Pros

Managers get an apartment, if there is one. Benefits for full time. 9 to 6 schedule.

Cons

Working 7 days a week if you have no associate. There was a time I worked for 4 months straight with no help at all. Extremely strict policies, if you're even a penny short on a deposit prepare for consequences. Part time gets no benefits except vacation and you will have to do maintenance of the property. Including picking up dead things and having customers defecate on the property. Apartments are no longer available at all, if you're a new manager or transfer to another property they are no longer letting managers live on property.

Viewing 367 - 369 of 399 Reviews

Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.