Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

399 reviews
5.0
Jan 4, 2016
Recommend
CEO approval
Business Outlook

Pros

It's and outside and an indoor job. You learn all the different aspects of self storage as well as the management experiences.

Cons

There are only two associates and one is part time so you are alone a lot when it's busy. When you have to make a bank or supply run no one is there to cover you

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Life Storage Response
10y
Thank you for your feedback on Glassdoor. We are always looking for suggestions to improve the environment for our field associates. We're happy to have you as part of our growing team!
1.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

All about customer service Nice and clean locations Opening more locations

Cons

Racist company Long hiring process No room for growth All white workers Interview on the phone

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Life Storage Response
10y
We are deeply troubled by this perception of our company. We pride ourselves in having a diverse workforce, from our recruiters to our store associates and management team. Our approach to hiring is to find the perfect fit for each role and we are committed to fair employment practices. If you’d like to discuss further, we’d be open to continuing the conversation directly at hrfeedback@lifestorage.com.
3.0
Oct 20, 2015

Nice People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Corporate is nice and understanding. The pay is good, and the freedom is even better.

Cons

You are pretty much an office worker, salesman, janitor, maintenance worker, etc. Lots of shoes to wear

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Life Storage Response
10y
Thank you for your feedback. Since our positions offer diverse responsibility, training is an important aspect of ensuring our associates are prepared and confident in fulfilling their roles. We are working to expand and improve our training initiatives throughout the company in order to support the needs for our associates. Thank you again for sharing your viewpoint and if you have specific ideas we encourage you to share them at hrfeedback@lifestorage.com.
Viewing 370 - 372 of 399 Reviews

Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.