Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Project Manager (8) , Customer Care Representative (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 23 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 17 reviews)); "Great work life balance at this place" ((in 16 reviews)); "Flexible hours and work routine" ((in 11 reviews)); "Time off when you want." ((in 8 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Poor upper management." ((in 24 reviews)); "Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Poor management" ((in 12 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 10 reviews)); "Almost feels like they would rather you not get the bonus." ((in 8 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

3.0

Sep 13, 2015

Tasks

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

While Uncle Bob's is a mid-size company that has set policies for all of it's stores, they do allow the managers the freedom to make decisions regarding both customer experiences and property management.

Cons

Very little potential for growth within the company. You are basically stuck at your position unless someone ahead of you retires. There are steps required to be promoted within the company.

Life Storage Response

10y

Thank you for your feedback. At Uncle Bob's, we are happy to promote from within. Have you heard about our new ASM Career Path? This optional program leverages a variety of techniques to develop ASMs aspiring to become SMs. Please reach out to Human Resources, Operations, or Training & Development for more information! We're happy to have you as part of our team.

4.0

Sep 10, 2015

Area manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and work to life balance

Cons

Pay and bonus is to condervative

4.0

Aug 24, 2015

Experiences seem to vary greatly from employee to employee

Associate store manager

Recommend

CEO approval

Business Outlook

Pros

Working with the (mostly) nice public. Lots of different tasks to do. Not being stuck at a desk 8 hours a day. Very good training program. And in my case, a great deal of support from my Store Manager, Area Manager, and those who work at sister stores. There IS opportunity for advancement, despite what one reviewer said. I know quite a few people who started off as ASM or Maintenance who are now Store Managers, one is a Lead Manager, and one is a certified training manager.. My SM told me pretty much from the beginning that he was training me to be a Store Manager. Yes, Uncle Bob has a very specific way of doing things, and you are expected to do it Uncle Bob's way, but I'm ok with that. I don't mind striving for perfection, or near perfection. I've made my share of mistakes, but rarely the same once twice. And when I've realized I've made an error, I've made my SM or Area Manager aware of it right away, and it's been corrected without my ever being made to feel stupid, or that I was in big trouble.

Cons

I think the starting pay for ASM of $10/hr is a bit low, provided the ASM is really working hard, learning all aspects of the business, and doing 99% of what the Store Manager does. But it is almost $3 more per hour than minimum wage. Vacancies do seem to take a very long time to fill, which means if a SM has no ASM, he/she has to arrange for someone else to provide coverage in order to get days off.

Viewing 373 - 375 of 399 Reviews

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