Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

399 reviews
1.0
Feb 7, 2015

Customer Care Rep.

Recommend
CEO approval
Business Outlook

Pros

Give a ways at holidays, nice office, easy parking, really no other Pros to working here.

Cons

Bonus structure is at the whim of the managers and changes monthly without notification. Board members have sexual relations with call center supervisors, and promote through sexual/ family relationships. Instructed to lie to customers about the requirements of buying rental insurance. Trained to tell customers that it is a "law" they have to buy insurance. This in itself is illegal. Requires CCR's to lie to customers about their physical location, pretending to be at stores while all calls are directed to a call center in suburban Buffalo NY location.

4.0
Dec 3, 2014

Over Qualified

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy work , THe Customers are great.

Cons

managers are self centered. most have ASM do the work with no credit given.

Viewing 373 - 375 of 399 Reviews

Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.