Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Project Manager (8) , Customer Care Representative (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 23 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 17 reviews)); "Great work life balance at this place" ((in 16 reviews)); "Flexible hours and work routine" ((in 11 reviews)); "Time off when you want." ((in 8 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Poor upper management." ((in 24 reviews)); "Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Poor management" ((in 12 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 10 reviews)); "Almost feels like they would rather you not get the bonus." ((in 8 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

1.0

Aug 13, 2015

manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

benefits are okay, paid vacations & holidays

Cons

the company use to care about the people but they got greedy now all that matters is the dollar

3.0

Aug 12, 2015

Associate Store Manager

Associate store manager

Recommend

CEO approval

Business Outlook

Pros

Can create your own (realistic) schedule with store manager, Paid more than minimum wage, Get to work with a variety of different people at each store.

Cons

"Bonuses" are next to nothing, upper management lacks communication with anyone lower than a home office job, individual medical plans at store level only (no vision or dental and you cannot have any family on your plan with you)...home office employees can have family members on theirs, expectations of your store can be very unrealistic which causes your bonus amount to drop when you don't meet your budgets.

3.0

Aug 7, 2015

Store Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

Face to face customer interaction, helpful/knowledgeable coworkers, relaxed atmosphere.

Cons

Improvements needed for online/web based customer interaction, open 6-7 days per week

Viewing 376 - 378 of 399 Reviews

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