Does Life Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Storage employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Life Storage. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Life Storage?

58% of Life Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Storage 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Life Storage?

Store Manager (104) , Associate Manager (27) , Assistant Manager (21) , Associate Store Manager (18) , Area Manager (13) , Property Manager (13) , ASM- Assistant Store Manager (12) , Manager (12) , Assistant Store Manager (8) , Project Manager (8) , Customer Care Representative (7) , Customer Service Representative (4) , Lead Manager (3) , Multi Store Manager (3) , ASM (2)

What are the pros of working at Life Storage according to real employee reviews?

"Great benefits, and PTO all I can say" ((in 21 reviews)); "Great work life balance at this place" ((in 15 reviews)); "great people!!!!!!!!!!!!!!!!!!!!!! fun hot no time" ((in 14 reviews)); "Flexible hours and work routine" ((in 11 reviews)); "Time off when you want." ((in 7 reviews))

What are the cons of working at Life Storage according to real employee reviews?

"Upper management can be terrible and very unorganized, getting approval for something to be done as easy as a broken door can take weeks or you might never even hear from the Home Office at all." ((in 26 reviews)); "Manager would schedule associate manager by him/herself on high traffic days (usually at the beginning and end of each month)" ((in 21 reviews)); "Almost feels like they would rather you not get the bonus." ((in 10 reviews)); "As an associate manager you don't count and you don't matter, area managers think that they are God, If you speak with HR they will contact the area manager to hear their side of the story and then go with that, and store manager get all the credit even though an associate may do all the work" ((in 10 reviews)); "Horrible training, not organized" ((in 7 reviews))

What are the top reviewed Life Storage locations?

Buffalo , Chicago , Houston , Williamsville , Austin , Atlanta , Las Vegas , New York , Lafayette , Orlando , Saint Louis , Brooklyn , Sacramento , Concord , Tampa , Toms River , Aurora , Killeen , San Antonio , Nashville , Batavia , Cincinnati , Los Angeles , Boulder , Stamford , Clearwater , Boston , Charleston , Decatur , Columbus

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Life Storage

Part of Extra Space Storage

Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

399 reviews

1.0

Jun 16, 2023

Not Appreciated or Respected

Associate store manager

Recommend

CEO approval

Business Outlook

Pros

Unable to provide any pros.

Cons

-No response from AM or HR regarding important issues. -Sometimes expected to cover 2 stores in 1 day, leaving customers that needed assistance to cover another store. -Expected to do work of a Store Manager w/ pay of an ASM. -Required to cover numerous stores across the valley every week. -Days off changed at the last minute, but I am required to give 30 days notice for PTO requests. -Required to cover Lead Manager's store because they are travelling with AM instead of managing their store. -Never working in my home store. -Bonuses taken away to no fault of our own (contract cancelled and budget was not adjusted).

2.0

Apr 4, 2023

Could be way better.

Manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with really make the job.

Cons

They like to assign task that can cause harm and lead to potential lawsuit such as •using sledgehammers to demolish bulk furniture without proper training and equipment. •cutting locks using buzz saws and drills without proper training and equipment. •severely understaffed •severely underpaid •poor upper management structure •poor organization from upper management •miscommunication •threats from upper management to go to H.R when you can't cover stores due to being severely short staffed •they don't care too much for the employees only the quotas and how they can cut cost to increase revenue that contributes to their bonus. •disrespectful and and unprofessional at times. •poor email communicational skills

2.0

Jan 12, 2023

Under appreciated

Store manager

Recommend

CEO approval

Business Outlook

Pros

Schedule is flexible Lots of customer interaction Never boring

Cons

Way too corporate and woke Micromanaging is getting out of control No appreciation for consistent success

Viewing 73 - 75 of 399 Reviews

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