Life Storage reviews

3.5

58% would recommend to a friend

(137 total reviews)

Joseph Saffire

47% approve of CEO

44% positive business outlook

Reviews by job title

137 reviews

Reviews about "Compensation"

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3.0
Apr 2, 2019

Cool place

Recommend
CEO approval
Business Outlook

Pros

Decent Pay, laid back, meeting new people

Cons

Love to fire people over something you have no control over

2.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

If you get lucky like I did my first year with the company, you’ll have a wonderful Area Manager who communicates and cares about their stores. If so, great place to work.

Cons

I transferred to another state altogether and worked at another location under completely different leadership and got nothing but disappointment. Never have I ever worked at a place the just took the motivation out of you. Close to non existent communication, unprofessional, made to feel invaluable. Reached out multiple times to higher ups and got ignored. Expected to work at locations close to an hour away without even being asked and all that including high responsibilities with little pay. Nothing is ever enough. Store constantly under scrutiny even if you’re always on top. Terrible experience in Connecticut.

4.0
Feb 6, 2019

Customer care rep

Recommend
CEO approval
Business Outlook

Pros

Great people, great base pay, very good call center job. All incoming calls. Rarely will you ever have calls in Q most of the time u have at least 5 minutes before calls. Great benefits. It is quite a good deal. Company overall is great. They have it down to a science.

Cons

Not alot of upward movement. Even if you are top closer every month your wont be making more than 60,000, if your looking for more. Say they care about top closers. But their is defiantly favoritism to people who dont pull their load, just Like anywhere else you could work. My main complaint is the way I was let go. I felt as if there was no due process, never had a meeting really with anyone, i was expecting one. Even though it was suppose to go to HR, HR never called me, just my boss. Felt like they were looking for a reason to let me go. They fired me the day after Christmas. After i worked both Christmas day and Christmas eve for them. That was nice.

Viewing 82 - 84 of 137 Reviews

Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.