Life Storage reviews

3.5

58% would recommend to a friend

(399 total reviews)

Joseph Saffire

48% approve of CEO

45% positive business outlook

Life Storage has an employee rating of 3.5 out of 5 stars, based on 399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

399 reviews
1.0
Nov 23, 2020

Brookwood Properties

Recommend
CEO approval
Business Outlook

Pros

Not a difficult or stressful job by any means.

Cons

Low Pay, Dead End, Puts your business integrity in jeopardy just to sell 3rd party insurance. Facilities are severely neglected(mold, mice, broken doors). Brookwood Properties does not take care of their Life Storage facilities. Work Life Balance.

3.0
Nov 20, 2020

Not good but not terrible

Recommend
CEO approval
Business Outlook

Pros

Decent pay depending on how busy your store is. There's always someone to call if you have questions. Lead and Area Managers are involved and helpful. They also value hard work and initiative. Benefits are okay. Good experience for your resume.

Cons

They seem to lie about the position. The job is supposed to be 40hrs in a 5 day workweek, but I've been working 6 days a week and working overtime because they're understaffed and won't hire anyone. Being understaffed also means that you'll be dealing with unhappy customers when you're required to work other locations that need coverage. You could also be hired as a store manager but when you start they'll tell you that you're a "floater" and require you to drive to different locations all over the area every day of the week. It could be over an hour commute some days. Despite the title being "Store Manager" you probably won't be managing anyone unless you've got a big store that requires more than one employee. You'll likely be working alone maintaining a large property. If you're serious about a career in management like me, this is a good stepping stone but not somewhere to stay.

3.0
Oct 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Team environment when lead properly, great service given to customers.

Cons

New CEO was hired, and subsequently brought in completely new HR team, and they have completely ignored a culture that was built over 25 years.

Viewing 214 - 216 of 399 Reviews

Glassdoor has 403 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.