Life Storage reviews

3.5

58% would recommend to a friend

(398 total reviews)

Joseph Saffire

49% approve of CEO

46% positive business outlook

Life Storage has an employee rating of 3.5 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

398 reviews
3.0
Oct 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Team environment when lead properly, great service given to customers.

Cons

New CEO was hired, and subsequently brought in completely new HR team, and they have completely ignored a culture that was built over 25 years.

2.0
Dec 8, 2019

Meh

Recommend
CEO approval
Business Outlook

Pros

Nice water cooler, onsite parking. free coffee.

Cons

Took a month to get a desk phone and had to take conference calls on a personal phone. The 'office' was really a storage closet kept at 62 degrees. I never got a company cell phone. Boss was 100% unavailable, real-time communication was impossible and most messages go unanswered. The pay was very low, never should have taken job.

1.0
Nov 19, 2019

Not good

Recommend
CEO approval
Business Outlook

Pros

Hours 930 am to 6 pm are probably only the pros !

Cons

So many lies and favoritism and undervalued looked upon as nothing by management.! Vacation request is a joke am tells you as soon as you put your request in we will let you know if your approved for that vacation days ! Joke! They dont care they still make you work .you have a person that does scheduling and has favorite employees whom gives days off right away. not fair! As for moving up to manager good luck ! Am thinks you need a college degree to clean units and do deposits! If they dont like you .you will stay asm for ever! You will travel to different stores to work there are tight with paying you miles ! They like to stay in budget for bonus ! dosent care to listening to you if you have complaint about managerthats been for years will stand up for manager even if there in the wrong ! ! Ur title means clean and clean Reason so many employees quit. Its not about how big the store or how much traffic there is ! its the sm that treat you with no respect! They will watch you on camera and leave you a list of cleaning to do ! you get promised a good wage when hired and dont give it to you ! And if you complain all the way to HR you will be retaliated eventually get fired for speaking up! Not worth it.

Viewing 25 - 27 of 398 Reviews

Glassdoor has 402 Life Storage reviews submitted anonymously by Life Storage employees. Read employee reviews and ratings on Glassdoor to decide if Life Storage is right for you.