Life Time reviews

3.6

59% would recommend to a friend

(7,677 total reviews)
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Bahram Akradi

57% approve of CEO

50% positive business outlook

Life Time has an employee rating of 3.6 out of 5 stars, based on 7,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Time employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice environment, relatively easy position, pay is great, friendly employees and management, very flexible to your schedule, free membership

Cons

Can be overwhelming with member volume depending on time of day and staffing

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Life Time Response
1y
Thank you for sharing this review! We are so happy to hear you are having an overall great experience as part of our Membership Concierge team! We are grateful to have you part of our team!
1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Gym membership and member discounts.

Cons

If I could turn back time, I would have never even considered this place let alone wasted my time working there. The position of "lifeguard" is everything but. You are a pool deck janitor with a whistle... and there's always something to do to "ensure members have a pleasant experience at our club!" Speaking of the members... not only are they entitled, crabby, and all-around unpleasant to staff even if you try to put in the work to get to know them, they will never ever recognize the work you put in to keep them happy... and yet won't waste a second in telling you something is not to their satisfaction. You will have the absolute life micromanaged out of you by "leaders," a title they hold, but are the farthest from that. My "leadership" was insufferable; they go insane for customer service but will very eagerly wipe the floor with you as their employee. For a corporation as big as LIFE TIME, I would have never expected my direct supervisors and managers to be so rude and abrasive. Seriously, invest in teaching these people some emotional intelligence and interpersonal skills before you promote them to be in charge of young adults.... or anybody for that matter! This job quite literally drains your soul and sucks the happiness out of you. I have had several part-time jobs during high school and college, and within my first month of employment, I knew this one would be at the top of that list. Trust me - do not apply.

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Life Time Response
1y
Thank you for your review, although we are very sorry to hear your feedback about your experience as a Lifeguard at Life Time. We encourage you to reach out to our employee relations team so we can work to find a solution. We value our Team Members and strive to ensure they feel supported and heard. We are so sorry to hear about your experience and know that your feedback is important so we can continue to improve.
1.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Free membership, connections, members, most coworkers.

Cons

Everything. Could be different at different clubs but stay away from every Austin TX club or Central Texas club. An area leader who leads with fear and makes everyone think they'll be fired everyday. Don't hire and will make you work outside your availability with nobody else and you don't get breaks on 9/10+ hour shifts. Went 4 months without a manager in two different departments while area manager goes on vacations and lies to employees faces. Told a white man that there's too many white males that work here but he's okay because he's a gay man. No training, no coaching. I have worked in corporate positions and this is the worst ran business I've ever seen. Leaders don't take feedback. They will belittle you and treat you as nothing. I can go on for a whole essay. All in all, stay away, I repeat, STAY AWAY.

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Life Time Response
1y
Thank you for sharing this review, although we are very sorry to hear the feedback you mentioned. We encourage you to reach out to our Employee Relations team so we can look into this further and work with you to find a solution. Your feedback is extremely important so we can continue to make improvements. Again, we are very sorry to hear about your experience.
Viewing 634 - 636 of 7,677 Reviews

Glassdoor has 7,917 Life Time reviews submitted anonymously by Life Time employees. Read employee reviews and ratings on Glassdoor to decide if Life Time is right for you.