Hard work and time doesn't pay off there, it's all about how much upper management likes you as a friend.
Pros
The company's employees and members are all down to earth for the most part. And they all are pretty much good understanding people who treat you as family as a business. The environment evolves from a gym to a second home.
Cons
The problems come in when your direct or even secondary managers are placed in management positions after coming from a totally different company that doesn't even have anything to do with a fitness company setting and they have horrible communication skills. Now that was just from my stand point. After putting in four years of hard work going above and beyond of what my job description was for four years, I was tossed out like a dog by my direct manager. And I'm not a guy who states that I work hard, I work hard because I didn't get to finish college and I know that without a degree it's going to be hard for me to get where I want in life. But when you constantly take shift for your managers and take on managerial responsibilities (ordering shipments of supplies, contacting vendors with problems, dealing with corporate district managers, etc..) and you get payed like you're a teenager at $8-$9 after being told you're going to be moved up into the company ASAP over and over, you develop a mutual hate for what you've been through.
