Life Time reviews

3.6

59% would recommend to a friend

(7,669 total reviews)
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Bahram Akradi

59% approve of CEO

50% positive business outlook

Life Time has an employee rating of 3.6 out of 5 stars, based on 7,669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Time employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

A free membership and discounted prices on all services

Cons

Company takes 70% of the money earned by the trainer and provides very little incentive to make the job livable.

2.0
Sep 14, 2024

Ok, Toxic Leaders

Recommend
CEO approval
Business Outlook

Pros

Free membership to a beautiful facility, nice members, fun work at times

Cons

Below average pay considering what the responsibilities are, you’ll have to deal with a lot of entitled leaders and managers, toxic culture where everyone is always “telling on each other” and throwing each other under the bus. Other departments have issues with achieving revenue goals so the leaders pressure their staff to the point of torture to generate income and bonuses for them. It’s a job at a gym after all, no matter how nice the facility is there is not a lot of stimulating conversation or intellectual interaction.

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Life Time Response
1y
Thank you for sharing this review, although we are very sorry to hear some of this feedback you mentioned. We encourage you to discuss these concerns further with your manager or contact our Employee Relations team so we can work to find a solution. We want our Team Members to feel valued and supported. Thank you again for sharing this feedback so we can continue to improve!
3.0
Jul 6, 2024
Recommend
CEO approval
Business Outlook

Pros

LT is great for trainers who want to work full time, with PTO, benefits, and clientele right in front of you. The facilities are great if you take advantage of them. This job is best for trainers that are self driven & love “the grind” (read work/life balance below). This job is best paired with teaching classes.

Cons

Personal training is a COMMISSION ONLY position. There is no hourly base pay, and all lead generation (often mandatory) is on your own free time. This is a very sales oriented position, management is very focused on your monthly sales & revenue numbers. When you hit the numbers they want, there is no bonuses, sometimes the manager will mention you in the weekly meeting (required & not paid weekly meeting) and buy you a smoothie. trainers don’t get bonuses, even when you hit major milestones like $50k or $100k revenue for the year. Many trainers work 40-60 hours a week. Lifetime takes a very big chunk of your charge rate: Commission % can range from 43%-55% depending on your level (level 1-5). Trainers have to charge $80-$125 per hour to get an ok paycheck. You only get 3 sick days a year & the benefits aren’t that great. A lot of doctors won’t take my insurance because they don’t payout enough to the doctor, leaving a large bill for me, even when I’m “in network”. Work life balance is something you have to advocate your yourself. No holiday pay or paid holidays, even though you are expected to work holidays like thanksgiving, Christmas Eve, 4th of July, and other federal holidays. Minimum weekly hours is 30 hours but you are expected to clock out when eating, doing admin work, lesson planning, or anything that is not bringing in revenue to the company. Your happiness at this company will depend on you having good relationships with your PT & general managers. Company culture: Managers only want to impress their managers & corporate higher ups instead of doing what’s best for the team & members. There is a major issue with a culture of sexual harassment & inappropriate behavior. If LT isn’t careful they can have a major lawsuit on their hands. The old chiropractor, dr.gavin, was notorious for making inappropriate comments to women. Management “let him quit” after he had been there almost a year. Summer 2022 there was a “Dynamic personal trainer demo” with the LT CEO in Cary NC. The ceo was WAY too hands-on with a young woman trainer that volunteered to demo with him. Everyone was so uncomfortable and talked about it for months afterwards. A few weeks ago there was an incident involving an operations manager that had recently been fired. He came back into the club, was acting crazy, he was asked to leave & groped 3 women on his way out. Management tried to keep this a secret and did not even address this with employees or members. Many team members feel unsafe at work now. The GM told us that he passed the background check, and many of us feel that the screening process should be more thorough to prevent this from happening again.

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Glassdoor has 7,908 Life Time reviews submitted anonymously by Life Time employees. Read employee reviews and ratings on Glassdoor to decide if Life Time is right for you.