Life Time reviews

This company values money above all else. They will always side with members over employees even if they are in the members are lying. They pay minimum wage and expect a lot in return. They often ignore the rules (ie, asking me to take children under 4 in a class when the age is clearly stated in all of the training and then claiming bad attitude when I refused). Also often ignore the fire regulations for number of people allowed in workout classes just so they don't get complaints and to keep members (aka customers) happy. Not interested in trying to keep long time employees-no pay raise for the last 4 years and when minimum wage went up, previous pay raises did not get included so was on the same pay as new employees even after 5 years of service.

There are long haphazard hours that are scheduled by front desk staff who do not acknowledge the hours you have chosen to work. There is little to no support for finding new leads and clients. The website has not been updated for (seemingly) years so there is no online advertisement of the trainers in the club. Trainers are expected to perform the jobs of the operations team at no additional compensation during Fall, Winter, and Spring because the operations team consists typically of young adults in high school or college who do not stay for long and do not have an incentive to do a good job. The facility is constantly understaffed. The training staff is consistently overworked and underpaid. There is no leadership beyond emails and monthly meetings in which trainers are encouraged to make more sales despite receiving no additional support. The result is that a majority of the trainers hired typically leave within the first 6 months, and often sooner than that - some trainers having left during my tenure within as few as 2 weeks. The only way you can make this work is to have another job elsewhere to pay the bills - most people cannot live on the substandard pay.