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      Lifetouch

      Part of Shutterfly

      Engaged Employer

      Lifetouch reviews

      3.1

      48% would recommend to a friend

      (2,229 total reviews)
      avatar

      Ken Murphy

      51% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Jul 14, 2022

      Be careful

      Sales associate/photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you’re wanting to get into photography, it’s a good way to establish fundamentals.

      Cons

      Hours, work load and pay may not match.

      3.0
      Jul 14, 2022

      Bought out

      Studio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great dynamic with colleagues, paid training

      Cons

      Work/life balance non-existent, studio appointment booking inconsistent, constant numbers battle, low studio manager pay, no deposit on sessions so labor is a constant battle when you have no shows/cancellations

      1.0
      Jul 7, 2022

      Avoid this place at all cost.

      Sales account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility. You follow the schools’ schedule; meaning quiet during the summer and Christmas period. You get paid for the entire year, no matter how quiet it gets during those times when school is not in session.

      Cons

      Ever since COVID hit, the company has been in a tailspin with constant changes and an inability to get things right. There have been massive layoffs and lots of unknown. Quite recently another change was announced for the region for Ottawa in which alot of great people lost their jobs. Quite simple, management has no idea what they’re doing and have no real plan to get things back on course. Schools are happy and are seeing how inconsistent things have been. The big excuse that gets used a lot internally is that “we’re a big ship and we’re not able to make changes rapidly”. I feel bad for my couple of colleagues that are left and the poor abuse they’re surely to suffer with the upcoming season to come. Schools are in for another rocky upcoming photo season that is to come September 2022. With the layoffs that occurred in Ottawa, schools will have to adapt to new Account Specialists that won’t know much and service will no doubt be awful all around (internally and externally). In conclusion, I wouldn’t recommend working for this company under any circumstance. Poor pay and for the time I worked there, I received no raises.

      Viewing 421 - 423 of 2,229 Reviews
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      ReviewsLifetouch reviews

      Glassdoor has 2,393 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.