Lifetouch reviews

3.0

46% would recommend to a friend

(2,231 total reviews)
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Ken Murphy

44% approve of CEO

25% positive business outlook

Lifetouch has an employee rating of 3.0 out of 5 stars, based on 2,231 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-Flexibility if you have to run out for an emergency -Bonuses for retention of your accounts -Great colleagues who are willing to help out and ask questions to -Hybrid schedule

Cons

-Tiny annual raises -Hard to take time off if you don't have PTO (the wage is not livable) -No opportunities to move up (unless you are qualified in something else on the corportate side, But there are not alot of positions that open up either)

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong since of community at local level, and support from Directors and regional managers however all that support is no longer employed.

Cons

Revolving CEO lead to new strategic focus every 3 years. Round after round of layoffs, mergers, restructures. I went through no less than 6 during my 5 years as a senior manager. Lost local control, and ability to build relationships with accounts. Closed offices based on lease agreements rather than area performance. I would be very careful to ask questions about culture, and tenure of staff, ask how many offices were closed or restructures have happened since Shutterfly, and then Apollo Global Capital. Apollo Global Management usually holds onto assets for 3-5 years, we are past that mark so I would be expecting that they will be breaking up Shutterfly in the near future if it is no longer profitable.

Viewing 1 - 3 of 2,231 Reviews

Glassdoor has 2,394 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.