Lifetouch reviews

3.1

48% would recommend to a friend

(2,229 total reviews)
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Ken Murphy

51% approve of CEO

26% positive business outlook

Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 22, 2013
Recommend
CEO approval
Business Outlook

Pros

The pro that sells many on the opportunity is the employee-ownership, and potential retirement funds contributed fully by the ESOP. There are a lot of really great and talented people who care a lot in the organization, and do their best to contribute. Fantastic all-company meetings that make you feel a part of the big picture. Selling photography is a fun thing to sell and something that you can feel proud of. Internal growth opportunity. Decent work life balance - better than I had at my last company, but its old school culture here. Working harder, not smarter gets rewarded and promoted.

Cons

The antiquated and overly conservative company culture and resources. All white male board of directors should tell you enough. Leadership is not visionary and the company innovation and resources are severely lagging where the industry has gone. Long term viability of the portrait division looks bleak in offerings. Many of the employees do not even want to buy the product. The company does not invest money to make money, and continually asks the field photographers and leaders to do more with less, and expects growth in results. When our offerings and quality to the customer are less and less, why would they spend more? Compensation and benefits in the portrait studio company is lower than market. Benefits are average to poor. Executive leadership makes decisions in a vacuum and does nothing to break down communication silos and the "us" and "them" mentality. The culture is poor, morale is poor. People do not have a good understanding of other roles and departments within the organization - leadership does a poor job of helping everyone understand their piece in the puzzle, and where their accountabilities lie.

3.0
Feb 15, 2013
Recommend
CEO approval
Business Outlook

Pros

If you aren't a professional photographer (minimum skills needed to start) and don't mind flashing lights in the eyes of cranky staff/students at 7am then this is the job for you. Paid .30/mi and minimum wage/hr for all the obscene amounts of traveling required.

Cons

Position is mostly a Customer Service job with lots of driving, lifting, standing and talking. Required to wake up 3am-5am and travel 100miles 3-4 days of the week to get there early and set-up daily. (Talk about car wear and tear!) Lifted heavy equipment out of car and up school steps (about 150lbs in separate cases) Start AND End of the day. at least there was a cart...sometimes. Dealt with CRANKY people all day trying to convince them to smile! and bear flashing lights in their eyes. Definitely helped me with building patience.

1.0
Feb 14, 2013

Do not work for this company.

Recommend
CEO approval
Business Outlook

Pros

Nice coworkers. Good health benefits. Travel all over the place. Sounds like a prestigious job but working at Burger King or Wendy's pays better.

Cons

Lifetouch bought Olan Mills and changed everything that was good. Commission only, based on a weekly average. One or two bad days and you make the minimum. Fighting amongst team members for prospective customers. No work for months at a time. This company took all the class out of the church division.

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Glassdoor has 2,392 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.