Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good benefits" ((in 8 reviews)); "Good team environment, pay, benefits and much more." ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews)); "great benefits, people are nice, management is respectful" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 6 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

62 reviews

4.0

Mar 22, 2023

Local Credit Union

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work is wonderful, saving me 8 hours of drive time a week.

Cons

Hourly rate of pay is low. Training has been on the fly and rushed in recent years. Not interested in retaining experienced staff. Lack of communication/disconnect between departments

5.0

Mar 15, 2023

Great Place To Work

Banking

Recommend

CEO approval

Business Outlook

Pros

the mission, leadership team, lots of changes happening that will create an even better environment

Cons

overall compensation could be better

Lighthouse Credit Union Response

3y

Thank you for sharing your experience with us. We are proud to be a purpose driven organization and work hard to ensure our mission and values resonate with our employees, members, and our communities. We are a growing company committed to continually enhancing the employee experience and focused on being a best place to work.

2.0

Feb 13, 2023

Going downhill fast

Manager

Recommend

CEO approval

Business Outlook

Pros

A lot of talk about commitment to community and involvement in charitable events. Leadership development for staff.

Cons

Superficial c-suite executives. Board has either been duped by new CEO or really just greedy and finally showing true colors. Stress levels on staff have increased as people let go and “friends” brought in. Overall deterioration of morale and work environment. New products turning place into a ‘paycheck loan’ low quality organization. Eliminating middle aged women at all levels. Frequent payroll screwups erode confidence and morale. Not a good place to work.

Lighthouse Credit Union Response

3y

Thank you for your feedback. We are focused on our mission to enrich and nourish the lives of others, which includes both our communities and our employees. Our team member’s well-being, and professional development is paramount to us, and we are proud of the leadership programs we have in place that are supporting our team members to grow and thrive, as well as the culture of inclusivity and belonging we are building. Please reach out Human Resources so we can support you directly.

Viewing 34 - 36 of 62 Reviews

Jobs at Lighthouse Credit Union

Member Care Representative I

PR & Communications Specialist

Assistant Branch Manager

Assistant Branch Manager

Executive Assistant to Senior Management