Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good benefits" ((in 8 reviews)); "Good team environment, pay, benefits and much more." ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews)); "great benefits, people are nice, management is respectful" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 6 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

62 reviews

3.0

Sep 29, 2023

It’s alright.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, company culture improvement, salary

Cons

There’s a of lack of communication between the employees and higher ups. They tell employees that they are listening, but it doesn’t seem like employees have much input.

Lighthouse Credit Union Response

2y

Thank you for taking the time to share your feedback working at Northeast Credit Union. We recently completed a culture survey to help us better understand how we can support our team members and encourage them to speak with their managers if they have ideas and suggestions.

3.0

Sep 19, 2023

It was a bit toxic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There were some great people who worked for the CU

Cons

It was very toxic because of a constant turn around and no help from management

Lighthouse Credit Union Response

2y

We appreciate you taking the time to share your experience working at Northeast Credit Union. Our managers receive ongoing leadership development that allow us to offer a successful workplace. We take pride in providing an engaging employee experience, and we are very sorry to hear this was not your experience.

3.0

Aug 3, 2023

Denies work from home, otherwise, good people

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Good team environment, pay, benefits and much more. Customer service is a priority.

Cons

My position was offered as work from home. I worked for several years in office as they made excuses, when a medical concern forced me to stay home I was threatened with termination. I was denied the ability to use the assigned work from home laptop they provided me Trained me on another position then kept me in my current one.

Lighthouse Credit Union Response

2y

Thank you so much for taking the time to give us your feedback. We’re happy to hear that Northeast’s benefits, compensation, and team environment are meeting your needs. Your feedback is incredibly important to us, and we strongly encourage you to reach out to Northeast’s HR team at human.resources@necu.org to discuss your experience regarding your work from home schedule. Fostering a great culture is everything. We hope to hear from you soon.

Viewing 31 - 33 of 62 Reviews

Jobs at Lighthouse Credit Union

Indirect Loan Processor

VP, Digital Member Solution Center

Member Care Representative I

Director, Talent Development

Dover, NH

View job