Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "Staring pay could be better" ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews)); "Training has been on the fly and rushed in recent years." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

Lighthouse Credit Union reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

62 reviews

5.0

Aug 15, 2022

A growing company that lives and breathes it's mission

Facilitator

Recommend

CEO approval

Business Outlook

Pros

This company lives and breathes it's mission of nourishing and enriching the lives of employees and members. The pay is competitive for a credit union and the work like balance is ideal since I get to work remote when possible

Cons

Sometimes there can be a disconnect between departments

4.0

May 7, 2022

Solid company - steady and starting to understand innovation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong values and care about their members and employees Good training and support for professional development Good benefits

Cons

Can seem stuffy and dated Rigid and slow to adopt new thinking and embrace innovation Not always the most exciting work

Lighthouse Credit Union Response

4y

We appreciate you sharing your feedback as we strive to offer a positive work environment, with many of our positions offering a hybrid work environment. We also encourage all staff to explore other positions within the company that are of interest to them.

5.0

Apr 11, 2022

Rewarding

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

The biggest pros would be the amount of things you learn and the support of the managers.

Cons

A lot to do in a little amount of time. It makes the day go by fast though.

Lighthouse Credit Union Response

4y

We're happy that you've enjoyed your time in the Contact Center so far; it's definitely a fast-paced environment which many people, like yourself, can thrive in. We appreciate the feedback on more time off the phone to handle your other tasks.

Viewing 46 - 48 of 62 Reviews

Jobs at Lighthouse Credit Union

VP, Digital Member Solution Center

Indirect Loan Processor

Director, Talent Development

Executive Assistant to Senior Management