3.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook
Pros
Nice coworkers and managers. Pay slightly above average, and good benefits.
Cons
It was great for a while, but then they started crosstraining phone reps in every area. That's a lot of areas. It's too much. Now most have become jacks of all trades and masters of none. They go way overboard with the whole metrics thing. They want you to be working every possible millisecond. They can tell if your stop typing for 15 seconds. They pay okay, but they ask a lot in return. I'm exhausted at the end of every shift.